Privacy Policy

1. Who is responsible for your data?

The data controller for personal data processed through the Site is the operator of Royal Vegas UK (referred to here as "we", "us", or "our"). You can contact us about privacy matters using the details on our Contact page. We will respond within a reasonable period and in line with statutory time limits where they apply.

2. What information we collect

Information you provide. If you email us, we receive your address, any name you include, and the contents of your message so we can reply.

Technical data. When you load pages, our hosting and security systems may process standard server logs (such as IP address, browser type, approximate region, time of access, and requested URL) to keep the Site secure and operational.

Cookies and similar technologies. We use cookies to remember essential preferences (for example cookie consent choices) and, where you agree, to measure traffic and support affiliate reporting. You can control non-essential cookies through our banner and your browser settings.

3. Purposes and legal bases

We process data to provide the Site, respond to enquiries, maintain security, comply with law, and — where you consent — to understand how visitors use our pages and to measure outbound clicks to partner brands. Under UK GDPR, legal bases may include performance of a contract or steps prior to contract (where relevant), legitimate interests (such as fraud prevention and improving the Site, balanced against your rights), and consent for optional analytics or marketing cookies where required.

4. Sharing and international transfers

We use trusted service providers (for example hosting, analytics, or tag management) who process data on our instructions. Some may be located outside the UK; where we transfer personal data internationally, we ensure appropriate safeguards (such as the UK extension to the EU adequacy decisions or standard contractual clauses) as required by law.

We do not sell your personal information. When you leave our Site and create an account with a gambling operator, that company becomes an independent controller of the data you give them — please read their privacy policy carefully.

5. How long we keep data

We keep server logs and similar technical records only as long as needed for security, troubleshooting, and legal compliance, then delete or anonymise them. Emails are retained for as long as necessary to handle your request and for a limited period afterwards in case of follow-up correspondence, unless a longer period is required by law.

6. Your rights

Depending on the circumstances, you may have the right to: access a copy of your personal data; rectify inaccurate data; erase data in certain cases; restrict processing; object to processing based on legitimate interests; and, where processing is based on consent, withdraw consent at any time (without affecting lawfulness of processing before withdrawal). You may also have the right to data portability for data you provided where processing is automated and based on contract or consent.

You can exercise these rights by contacting us via our Contact page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have handled your data unlawfully.

7. Children and age gating

The Site is intended for adults aged 18+ in the UK. We do not knowingly collect personal data from anyone under 18. If you believe we have received such data, please contact us so we can delete it.

8. Changes to this policy

We may update this Privacy Policy to reflect legal, technical, or business changes. The "Last updated" date at the top will change when we do. For significant changes we may provide a more prominent notice on the Site where appropriate.